1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Rolling Sloane Technology Limited ("Company", "we", "us", or "our") concerning your access to and use of the FiscalFox website and service (the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms are available in English only, and we will communicate with you in English. You can save or print this page at any time.

At a glance: FiscalFox prepares investment-tax calculations from your records. You check your records, relevant review items and final return; we remain responsible for providing the Service with reasonable care and skill and meeting your legal rights. Your purchase does not appoint us to file your return or manage your tax affairs.

You are a consumer if you use the Service wholly or mainly outside your trade, business or profession. If you use it for your business, including an accountancy practice, the business provisions below apply. Any mandatory legal protections you have, including protections for small businesses where applicable, still apply.

For Australian Consumer Law purposes, a business customer may also be a consumer. Any consumer guarantees or remedies that apply to you continue to apply when you use a business account. The business provisions below do not exclude or restrict those rights.

Company Details:
Rolling Sloane Technology Limited
Company Number: 16659202
124 City Road, London EC1V 2NX, England

2. Description of Service

FiscalFox provides separate UK, Republic of Ireland and Australian investment-tax calculation products. Each product processes broker records using its own tax rules and generates supporting calculations.

The UK product covers the UK tax calculations described in that product. FiscalFox Ireland is for individuals on the Irish resident-and-domiciled basis. It calculates capital gains tax on company-share disposals and, where you confirm a fund is in a standard exit tax regime, exit tax and eight-year deemed disposals on ETFs and investment funds. It lists dividends and interest for your return but does not calculate income tax, USC or PRSI. It does not cover employee-share income or the other investments and situations described on the FiscalFox Ireland help page.

FiscalFox Australia is for Australian resident individual investors. It works out capital gains on company shares and AMIT fund units held personally outside super, including supported capital returns, allocated AMMA cost base adjustments, the 50% discount, the item 18 figures and a 30 June 2027 valuation record. It does not cover crypto, property, options, CFDs, employee share schemes, self-managed super funds, joint accounts, companies or trusts. Other fund regimes, assessable or partly paid bonus issues, share-trading businesses and foreign, temporary or changing residency are outside this calculation scope. FiscalFox is not a registered tax agent and does not give tax advice. These workings come from the records you supplied and the choices you confirmed. For advice on your circumstances, ask a registered tax agent. The figures are for your tax records, not a recommendation to buy, sell or hold any investment. You review and confirm the figures before you use them, and our support is general information about how the Service works. The figures are general information worked out from your own records and do not take into account your objectives, financial situation or needs.

Reports support your review and filing. FiscalFox does not submit a return or make a payment to HMRC, or the Revenue Commissioners or the Australian Taxation Office, and is not affiliated with or approved by any of them.

What is included: the calculations, reports and support described for the product and tax year you select. A report pack is supporting work for that tax year, not a review of your entire tax return, an independent audit of your broker records or an ongoing engagement to monitor your tax affairs. We do not choose investments, decide whether a transaction suits you, submit claims or elections, or represent you in a tax enquiry.

A calculation reflects the records, settings and tax rules used when it is produced. Additional records, corrected facts or changes to the applicable rules may change the result. Buying a report does not guarantee that a tax authority will accept a return or will not ask questions. These limits do not reduce the features we describe as included or our legal obligations.

3. Calculations, support and your legal rights

FiscalFox provides calculation software and general information, not personal tax, legal or investment advice. Support helps you use the software, import records and understand the workings. It does not appoint us as your accountant or tax adviser. If you need a decision about a personal tax position outside the described calculation scope, seek advice from a suitably qualified professional.

We provide the Service with reasonable care and skill. We do not promise coverage of every investment, broker format or personal tax situation. We explain the supported scope and any relevant limits in the product. A successful import confirms that records were imported; it does not establish that the records cover every account, acquisition or taxable event.

Imports, including assisted imports using artificial intelligence, may need correction when records are ambiguous. Public data and automated classifications may also need additional evidence. You can review imported records and relevant review items. Using automation or a third-party data source does not remove our responsibility for the Service we supply.

We do not promise uninterrupted availability. We remain responsible for meeting our security, data-protection and contractual obligations. A temporary interruption does not remove your right to a remedy where one is due.

What you need: the Service runs in a current web browser and needs an internet connection. It reads the broker exports listed in each product; other files may be read with assisted import or may not be readable. Reports download as PDF and CSV files.

If you are a consumer, you have legal rights when digital content or a digital service is not as described, not fit for purpose or not of satisfactory quality, including under the Consumer Rights Act 2015 in the UK and the Consumer Rights Act 2022 in Ireland where they apply. In Australia, our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms affects those rights.

4. User Responsibilities

You remain responsible for your final return, applicable filing and payment deadlines, and information about your circumstances that the Service cannot obtain. In particular:

Provide complete and accurate records for the calculation, including relevant earlier acquisitions, transfers and corporate actions, and later transactions where the applicable matching rules require them.
Check the accounts, tax year, imported transactions and factual settings, and correct omissions or duplicates you identify. Confirm personal facts and classifications only where you have a reasonable basis to do so.
Review the resulting figures and specific items identified as needing review before using them in a return. If a relevant item remains unresolved, obtain the missing evidence or appropriate advice.
Include income, gains, reliefs and other information outside the selected product's scope when completing your return. Keep your original records and copies of reports you use.
If you discover a material error in a report you have used, take reasonable steps to correct the return or payment and tell us so we can investigate.

We ask for checks that are reasonable for your circumstances and ability. You are not required to inspect our code or independently rebuild our calculation engine. Your review does not excuse an error or breach for which we are responsible.

5. Fees and Payment

FiscalFox Ireland: Irish calculations and supporting reports are currently free. No payment card or UK report purchase is required. If we add paid features to FiscalFox Ireland, we will email account holders at least 30 days before. You will never be charged unless you choose to buy, and your saved history will stay downloadable free of charge.

FiscalFox Australia: Australian calculations, reports and the 30 June 2027 valuation are currently free, with no payment card needed. If we add paid features to FiscalFox Australia, we will email account holders at least 30 days before. Reports and valuations made while it was free stay free to download.

UK report fee: £39.99 one-time payment for the HMRC report pack for one selected tax year. Each additional tax year requires a separate purchase, unless you buy the all-years pack.

UK all-years pack: £100 one-time payment for the report packs for every tax year up to and including the tax year in progress on the day you pay, with priority support. See All-years pack below.

Payment Processing: All payments are processed securely through Stripe. We do not store or have access to your payment card details.

30-day money-back guarantee

If you are not happy with a report pack for any reason, ask for a refund within 30 days of paying and we will refund the full amount you paid (£39.99 for one tax year). You do not need to give a reason. Ask through the support page (choose Refund Request) using the email address on your account.

We refund to the card or payment method you paid with, normally within 10 business days of your request.
Once the refund is made, the report pack for that tax year is locked again (for the all-years pack, every tax year it unlocked). You can buy it again later.
The guarantee applies to report pack purchases, including the all-years pack. The done-for-you service has its own refund terms below.

After 30 days: we will still refund a report pack if a technical error stopped the report being produced, you were charged twice, or the service was unavailable after you paid. Other requests under our voluntary guarantee after 30 days are at our discretion. The 30-day period does not limit statutory remedies for a faulty or misdescribed service or report.

Your right to cancel: as a consumer you can cancel a report pack within 14 days of paying, for a full refund. Our 30-day money-back guarantee extends that to 30 days, and you can use it in the same way. Nothing in these terms affects your statutory rights as a consumer.

All-years pack

The all-years pack costs £100, paid once. It unlocks the report pack for every tax year up to and including the tax year in progress on the day you pay, including earlier years you upload later. Tax years that start after the day you pay are not included and are separate purchases.

Credit for single years you bought: what you paid for report packs for tax years the pack covers is taken off the price, as long as those payments have not been refunded. The pack never costs less than £39.99. The price you pay is shown before you pay. If a payment used for this credit is later refunded or disputed and the remaining credit no longer covers the discount, pack access is paused while we review the payment with you. We can refund the pack payment; we will never charge an additional amount without your agreement.
Priority support: contact us through the support page using the email address on your account and we will reply within 1 working day (working days exclude weekends and bank holidays in England and Wales). Priority support covers questions about importing your files and how FiscalFox calculated your reports. It is not tax advice.
Refund if we cannot resolve your query: if we cannot resolve a query you raise through priority support, we will refund the full amount you paid for the all-years pack. Once refunded, the tax years the pack unlocked are locked again; report packs you bought separately stay unlocked.

Done-for-you service

The done-for-you service is not available for FiscalFox Australia.

If a file cannot be imported, you can ask us to prepare your report for one tax year for a one-time payment of £100, paid upfront. FiscalFox staff will prepare the report and make it available in your account within 2 working days of payment (working days exclude weekends and bank holidays in England and Wales). If we cannot prepare your report, or we do not deliver it within 2 working days, we will refund the full £100.

By using this service you agree that FiscalFox staff can open the files you share with us. We use those files only to prepare your report, and we delete them 30 days after the request is delivered, refunded or cancelled. The report remains a calculation based on the records you provide, and the disclaimers in section 3 still apply.

This service covers preparation from the records you supply, not an independent audit, personal tax planning, filing or representation. We will not invent missing acquisition costs or confirm a personal tax treatment without the necessary evidence. Any remaining limits on the completed calculation will be identified with the report. This does not reduce our delivery and refund commitments above or your legal rights.

6. Intellectual Property

The Service, including all content, features, and functionality, is owned by Rolling Sloane Technology Limited and is protected by UK and international copyright, trademark, and other intellectual property laws.

You retain your rights in records you provide. You may keep, copy and share reports you lawfully obtain with your adviser, client or tax authority for their intended tax and record-keeping purposes. These permissions do not transfer ownership of our software.

You may not:

Copy, modify or distribute our software except as we permit or the law allows
Reverse engineer or extract source code except where the law gives you that right
Resell access to the Service without our permission
Use the Service to provide services to others commercially, except through a FiscalFox firm account or with our written permission

7. Limitation of Liability

Rights we do not limit. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability or remedy that cannot lawfully be excluded or restricted. In particular, we do not restrict your mandatory rights concerning digital content or services, including rights under the UK Consumer Rights Act 2015 and the Irish Consumer Rights Act 2022, or guarantees and remedies under the Australian Consumer Law. This protection takes priority over every other provision of these Terms, including the business provisions below.

If you are a consumer

We are responsible for loss you suffer that is a foreseeable result of our breaking our contractual or legal obligations, including failing to use reasonable care and skill. A loss is foreseeable if it is an obvious consequence of the breach or if you and we knew it might happen when we made the contract. We are not responsible for unforeseeable loss or losses from using a personal report for a business purpose outside the agreed scope.

We are not responsible for loss to the extent it is caused by incomplete or inaccurate information you supply, an incorrect change you make to records or settings, or your failure to act on a specific relevant review item that you could reasonably understand and resolve. This does not exclude loss caused by our own import or calculation errors or our failure to meet the obligations described above. A request to review figures does not make you responsible for a hidden software defect you could not reasonably identify.

Tax that you would have owed if the Service had been supplied correctly is not a loss caused by us. This does not exclude additional tax, lost relief, reasonable correction costs, interest or penalties where they are legally recoverable losses caused by our breach. We do not promise to pay every tax bill, penalty or enquiry cost simply because you used FiscalFox.

Please take reasonable steps to avoid additional loss once you become aware of a problem, for example correcting an affected return or providing information needed to investigate it. We do not reduce your compensation for steps you could not reasonably have taken. The business-only exclusions below do not apply to consumers.

Limited cap for other consumer claims. Only for claims that do not concern your statutory rights or any liability we do not limit above, our total liability is capped at the greater of the fees you paid for the affected Service in the 12 months before the event giving rise to the claim and €100 (or £100 for the UK product, or A$150 for FiscalFox Australia). This cap applies only if it is lawful and fair in the circumstances. It does not limit statutory refunds, corrections or compensation, including compensation for breach of your statutory digital-content or service rights.

If you are a business customer

Subject to the rights we do not limit above, we are not liable for indirect or consequential loss, loss of profit, revenue, business, anticipated savings or opportunity, or loss of goodwill. These business exclusions apply whether the claim arises in contract, negligence, breach of statutory duty or otherwise.

Subject to the same protection, our total aggregate liability to you arising from the Service, in contract, negligence, breach of statutory duty or otherwise, is limited to the greater of the fees you paid for the affected Service in the 12 months before the event giving rise to the claim and €100 (or £100 for the UK product, or A$150 for FiscalFox Australia). Claims arising from the same underlying event or series of connected events are considered together for this limit. A different limit expressly agreed in a separate written business agreement takes priority. This limit applies only where the law permits it and any applicable requirement of reasonableness or fairness is met.

8. Business accounts and third-party claims

If you use the Service for a client or another person, you must have authority to provide their records and receive their reports. A business account does not appoint us as that person's adviser. You remain responsible for your professional review, advice, filing obligations and arrangements with your client. We remain responsible for the Service we provide to you.

Business customers only: you will reimburse us for reasonable losses and costs awarded to a third party, or agreed in a settlement you approve, to the extent caused by your deliberate misuse of the Service or your material breach of these Terms. You are not responsible under this provision for our own negligence or breach, or for a client claim caused by a defect in the Service for which we are responsible.

We will notify you promptly of a claim for which we seek reimbursement, provide reasonable information and allow you a reasonable opportunity to participate in its defence. We will take reasonable steps to limit the loss and will not agree a settlement at your expense without your consent, which must not be unreasonably withheld. This reimbursement provision does not apply to consumers or override mandatory legal protections.

9. Account Terms

Age: You must be 18 or over to use the Service.

Account Creation: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

Account Termination: We may suspend or close your account if you breach these Terms or misuse the Service. Otherwise, we will give you at least 30 days' notice by email before closing your account, so you can download your history and reports.

Email Communications: By signing in to the UK product, you agree to these Terms and our Privacy Policy. Unless you tick "Don't email me reminders or offers" when you sign in, we may email you reminders and offers about FiscalFox's UK tax reports. You can unsubscribe from those emails at any time using the link provided in each message. Unsubscribing does not prevent us from sending messages you request, such as a secure continuation link, or essential account, security, payment, or legal communications.

FiscalFox Ireland: Signing in through FiscalFox Ireland means you accept these Terms and acknowledge our Privacy Policy. It does not sign you up to product updates, reminders or offers. We will only send you marketing emails about FiscalFox Ireland if you separately agree to receive them.

FiscalFox Australia: Signing in through FiscalFox Australia means you accept these Terms and acknowledge our Privacy Policy. It does not sign you up to product updates, reminders or offers. We will only send you marketing emails about FiscalFox Australia if you separately agree, and each one will identify us and include a way to unsubscribe.

Data Deletion: You may delete your account and associated data at any time. When you do, we permanently delete your account, files, transactions and calculations. We keep only what the law requires or allows us to keep, such as payment and accounting records held by us and Stripe, and a record that you unsubscribed so that we keep honouring it, as set out in our Privacy Policy. Copies saved in your own browser on other devices, and files you downloaded, stay under your control.

10. Prohibited Uses

You may not use the Service to:

Violate any laws or regulations
Transmit malware or malicious code
Attempt to gain unauthorized access
Interfere with the Service's operation
Scrape or harvest data from the Service
Impersonate another person or entity
Process data for others without authorization

11. Changes to Terms

We may change these Terms for a valid reason, such as a change in the law, security needs or the features we offer. The version made available when you place an order governs that purchase. Changes do not retrospectively alter completed purchases or remove rights or claims that have already arisen.

For existing customers' ongoing use, we will explain material changes and tell you their effective date by email or through the Service at least 30 days before they apply. If you do not agree, you can stop using the Service, download your records and close your account before that date. Continuing to use the Service after that date means accepting the changes for future use; it does not waive rights relating to earlier use or purchases. We will not remove a paid entitlement without providing any remedy the law requires.

12. Governing Law

These Terms are governed by the laws of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you live in Ireland, you keep the protection of the mandatory consumer laws of Ireland and can bring proceedings in the Irish courts. If you live in Australia, you keep the protection of the Australian Consumer Law and can bring proceedings in the courts of your state or territory. If we need to bring proceedings against you as a consumer, we will do so only in the courts of the country where you live.

13. Severability

If a provision is invalid or unenforceable, it does not bind you to that extent. The remaining provisions continue to apply where the contract can fairly continue without it. This does not allow us to rewrite an unfair term to your disadvantage.

14. Contact Information and Complaints

For questions about these Terms or the Service, email support@fiscal-fox.com, call +44 7426 714774 or write to us at:

Rolling Sloane Technology Limited
124 City Road
London EC1V 2NX
England

If you are unhappy with the Service, contact us through the support page or by email, and tell us what went wrong. We will reply to you by email within 2 working days.

If possible, identify the tax year, affected report or transaction and what appears wrong. This helps us reproduce the issue and provide any correction or other remedy due. You do not need to prove the cause of a software defect before raising a concern. Contacting support is not a condition of exercising your legal rights, and these Terms do not shorten the legal time limits for bringing a claim.

15. Entire Agreement

These Terms, together with our Privacy Policy, are the whole agreement between you and Rolling Sloane Technology Limited about the Service. If you are a consumer, anything we tell you about the Service before you use it or buy from us, for example on our website, also forms part of our agreement where the law says so.

A refund under our voluntary guarantee does not require you to give up a separate legal claim. You cannot recover compensation twice for the same loss. No provision requires you to acknowledge that the Service was correct or satisfactory when it was not.